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Frequently Asked Questions
Where is Cosmetico located?
Cosmetico is a 100% Danish-owned company with its main office located in Copenhagen.
How long is the delivery time?
We strive to have your package delivered within 3-5 business days. However, it also depends on your location and the country of destination. You may refer to our table for shipping rates and the estimated time of delivery.
What does the shipping cost?
Shipping rates depends on your location. You may refer to our table for shipping rates and the estimated time of delivery.
What do I do if you do not carry my brand?
Feel free to contact us anytime! We are happy to include products of your favorite brand or make suggestions that will suit your skin type and needs. We have a selection of top-class brands in the beauty industry that will surely be able to cater to your needs in any case that we do not carry your favorite brand.
How do I know if my order has gone through?
You will immediately receive a notification on Cosmetico every time you make a purchase and a follow-up email confirming it. If in case you do not receive an email confirming your transaction, you are welcome to shoot us an email anytime at firstname.lastname@example.org
We will duly follow your transaction and get back to you as soon as possible.
How are Cosmetico's trading conditions?
Our terms and conditions apply to everyone making a purchase on Cosmetico and you can find it here.