Terms of trade
On this page, you will find answers to trading conditions, return policy, etc.
Terms of trade
All product prices are subject to price changes regularly. Depending on the time of purchase, changes may occur and you, our beloved buyer, will be invoiced the price of purchase made on the specific date.
NOTE: All prices shown are inclusive of VAT.
Through Cosmetico, you get to enjoy special prices only exclusive to us. However, any offer will only be applied upon purchase when you, the buyer, confirm your purchase through active payment and form application.
Once the confirmation of your order or purchase is made, you are directly bound to our terms of purchase from when you made your purchase to when you receive the product. Our promos, discounts, and special prices change regularly, and that they will only be applied once you buy the products at the stated price with the applied offer.
We value your privacy and hence have implemented a secured collection of your payment information. All your account information is NOT stored in Cosmetico but is directly and securely sent via encrypted channels and protected with SSL certificates. All your information are reserved for you and PBS ensuring that no unauthorized person will gain access to your private information and account. Take note that monetary deductions will only be applied once your item(s) is/are shipped.
In the event that you receive any defects on your purchase, please indicate issues and concerns with photo or video evidence of your recently received item.
Disclaimer and warranty
Right of withdrawal
You have a 14-day right of withdrawal when you shop with us.
The cancellation period expires 14 days after the day you received your item. You must notify us within 14 days of receipt that you wish to cancel your purchase. The notice must be given by contacting Customer Service at firstname.lastname@example.org. Remember to state your order number. In your message, you must make it clear to us that you wish to exercise your right of withdrawal.
You can not regret by simply refusing to receive the item.
Our return policy applies to goods sold to private individuals. These do not apply to the pick-up of goods in our store, nor to goods sold to companies.
If Cosmetico receives the returned goods in acceptable condition, the amount received will be refunded.
The buyer has 14 days to cancel or file a petition for their purchased items. After sending a notification for cancellation, the item MUST be shipped back to us in case of defects, and item replacements, however, the return shipment should be paid for by the buyer and not Cosmetico.
All parts of an item must be returned upon exchange. For example, if a make-up remover was included with the purchase of mascara, without this costing extra, both must be returned.
Upon return, you are responsible for the item being packed properly. You bear the risk for the package/goods until we receive it. Therefore save the postal receipt and possibly track and trace number.
The buyer, you, are liable for any deterioration in the value of the item, which is due to handling other than what is necessary to determine the item’s nature, properties, and the way it works.
Before returning, notify email@example.com
Goods except for the right of withdrawal
- Perishable goods or goods that are soon to expire (ex. over-the-counter medicine).
- Delivery of sealed goods which, for health or hygiene reasons, are not suitable for return and where the seal has been broken after delivery. For example, food, over-the-counter medicine, health food products, cosmetics, etc. The term “seal” also includes special packaging, which protects the product and serves as a security that the product has not been opened. You will lose your right of withdrawal if you break the seal on goods that are not suitable to return for health or hygiene reasons.
Refund of the purchase amount
The website www.cosmeticobeauty.eu is operated by the company:
CVR No: 37447188
Strandlodsvej 18V, 1. 2.
Subject to changes:
Cosmetico reserves the right to change and update the terms and conditions applicable to this website. Please keep up to date on any changes.
PBS – The Banks’ Payment Service www.pbs.dk
FDIH / Consumer Council www.fdih.dk
The Danish Consumer Agency www.forbruger.dk
The Consumer Council www.forbrugerraadet.dk
Consumer information www.forbruger.dk